The Property Manager manages and coordinates all activities and available resources to achieve the property's objective and desired financial results defined by the Property Owner. It is the Property Manager's responsibility to know and adhere to all federal, state and local laws, as well as all policies and procedures contained in the manual issued by Draper and Kramer, Incorporated or as otherwise communicated (verbally or in writing) to site employees.
Provide outstanding customer service for all residents; develop and maintain open lines of communications with all residents.
Hire, terminate, supervise, train and motivate all applicable staff in order to achieve the operational goals of Draper and Kramer, Incorporated for the assigned property. Perform new employee orientation.
Conduct performance reviews for all staff members per guidelines.
Ensure that all maintenance requests are handled on an immediate basis, if possible, and that residents are notified if parts are causing a delay.
Ensure that residents are provided with a clean, safe and well-maintained environment.
Maintain accurate records on all aspects of management activity on a daily, weekly and monthly basis for payroll, financial transactions, ledgers and move-ins and move-outs.
Adhere to all company policies regarding personnel, accounting, maintenance, purchasing, work orders, landscaping, grounds, safety, special maintenance items, purchase order and stock control directives.
Supervise outside contractors working on the property in coordination with the building engineer.
Provide vendor/contractor communications concerning work scheduling, billings and vendor relations. Continually inspect property and improvements, recording deficiencies and taking the necessary action, within budgetary allocations
Skills & Experience:
Four (4) years' experience in multifamily property management Certifications ARM, CPM, CPM or professional equivalent Experience with MS-Office (intermediate level knowledge of Ms-Word, Excel, Outlook, basic knowledge of PowerPoint and Access) Ability to respond in an emergency Ability to perform accounting (accounts payable/receivable) and administrative functions Ability to analyze financial documents
Draper and Kramer, Incorporated is a vertically integrated real estate and financial services company dedicated to satisfying the needs of partners and clients nationwide. Founded in 1893 and headquartered in Chicago, Illinois, our expertise lies in the creation, enhancement, management, and disposition of real estate assets. We offer a wide range of financial services to partners and clients incl...uding residential and commercial mortgage banking. Today, Draper and Kramer is still family owned and has become one of the nation's premier, private full-service real estate and financial firms.We firmly believe it is our family oriented culture and dedicated employees who make our success possible. We seek to attract, develop, and retain the best talent by providing the tools, training and support needed for each person to thrive and grow. As a results oriented service business, we foster a collaborative and mutually supportive environment that rewards team members who contribute to our success. Our talented team upholds a legacy of over 120 years of leadership and innovation.
IREM encourages diversity. We welcome individuals of all races, genders, creeds, ages, sexual orientations, national origins, and individuals with disabilities. Our organization strives to provide an equal opportunity environment among its members, vendors, and staff. Click here to learn more.