Serving as a member of the Senior Leadership team, the Director of Operational Ministries provides leadership, vision and daily oversight to ensure that all the operational functions deliver results and support and advance the plans and goals of Fourth Church, Chicago Lights and other affiliates. This is a busy, demanding, and often rewarding position that requires energy, ingenuity, business sense, and empathy in working with multiple constituencies.
Fourth Presbyterian Church is located on Chicago’s vibrant Michigan Avenue and is the second largest Presbyterian church in the United States. The complex of historic and modern buildings welcomes hundreds of people each day, including members, guests, church staff, and others. Programs offer services to those who seek faith and guidance, are active in one of our many community programs, participate in one of the mission programs of our sister organization, Chicago Lights, or those who desire a few moments of peace and refuge on our beautiful buildings and grounds.
The successful candidate will display logistical skill, business acumen, and a desire to serve. Fourth Church is a Chicago “Top Workplace” three years running.
Develops plans and incorporates priorities and policies for operations based on the strategic vision and overall priorities of Fourth Church
Executes long-term vision and plans for operational and facility needs
Manages and increases the effectiveness and efficiency of support services through improvements to each function as well as coordination and communication between support and business functions
Works collaboratively with other members of Senior Leadership to fulfill the overall mission of Fourth Church
Drives initiatives within the management team and organization that contribute to long-term operational excellence and effectiveness
Provides managerial oversight and supervision for all managers, supervisors and employees within the functional areas of:
- property/facilities management - security
- information technology (IT) - data management and systems
- human resources - reception
- event planning - food services/catering
Develops and oversees the budget for all operational ministry departments
Coordinates clear communication among and between the operational ministry teams and those they serve, including other staff members, visitors, members, guests and others
Develops, revises and oversees operational policies, processes and systems; information flow systems; management reporting and the use of predictive analytics to ensure compliance with established standards and regulations and to promote overall operational excellence
Represents Fourth Church in its relationships with major suppliers, contractors, government agencies, insurance companies and others
Plays a significant role in church-wide long-term planning, including initiatives geared towards operational excellence
Ensures compliance with established standards and regulations
- Property (Trustees) - Safety and Security Task Force
Solid supervisory experience and skills in leading employees, through goal-setting, planning and execution
Bachelor’s Degree or equivalent, emphasis in business management or related discipline
8+ years of experience with systems and process development, management; operations and or facility management a plus
Demonstrated skill in developing and implementing processes/systems
Demonstrated experience in collaborating with others to set goals and achieve results
A process-oriented, forward-looking thinker who promotes integration of operations with all church functions and programs
Expert at focusing on both long-term issues and daily, practical issues; adept at effective priority-setting
Demonstrates understanding of and commitment for the values and mission of Fourth Church
Excellent communication skills; Listens and considers options, decisive
Candidates applying for this position may be ordained or non-ordained
Additional Salary Information: Position is eligible for generous paid time off, health insurance (including medical, dental, vision, life, STD), 403b retirement program and other benefits
About Fourth Presbyterian Church of Chicago
At Fourth Presbyterian Church, we believe that through mission outreach, we can serve the community in need, sharing in their struggles and hopes and working together for a world of compassion, peace, and justice.
Fourth Church also hosts Chicago Lights, which seeks to support and meet the needs of children, youth, and adults facing the challenges of poverty in our city. Chicago Lights grew from the commitment of Fourth Presbyterian Church to social justice and compassionate service and offers five signature programs, serving more than 4,000 individuals annually. Our core service areas include one-to-one tutoring and mentoring, arts education, social services, and urban farming.
Fourth Presbyterian Church of Chicago and Chicago Lights are a proud, three-time winner of the Chicago Tribune's Top Workplaces in Chicago.
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