Asset/Property Management: Multifamily, Low Income Housing Tax Credit
Pennrose is an industry leader in the development and management of Affordable Housing. We are excited to be hiring for a Regional Property Manager for our properties located in the Philadelphia/Camden area.
This position will have broad and in-depth general management responsibilities for their assigned apartment developments. They will supervise site teams consisting of administrative, supportive services and maintenance personnel at levels consistent with property resources. They will ensure their assigned apartment developments meet all financial goals as identified in their respective annual budgets. Also, they will relentlessly pursue full occupancy / collection of rent and optimize rental income following program requirements / market conditions thus being a responsible steward for the success of each property.
Duties & Responsibilities:
• Effectively manage rent increases, rent collections and the eviction process at all sites • Consistently market the properties to high standards, optimizing curb appeal and successfully converting applicant traffic / waitlists to successful residency while meeting all Fair Housing requirements • Understand all aspects of the affordable housing / market rate program features of the assigned properties – optimize the financial and operational performance of the property within this construct by teaching staff about these programs and holding them accountable to them • Proactively manage housing partner subsidy programs /relationships particularly as it relates to rental housing subsidy, rent increases and inspections • Manage accounts receivable, accounts payable and cash so that the properties can successfully meet all obligations timely • Monitor utility consumption and related expense – optimize the use of NWP system and responses • Inspect properties following company timelines and following prescribed procedures and ensure corrective actions are taken where needed – safety being a high priority with this process • Provide thoughtful and comprehensive input to the capital planning process, the budget process in its entirety and examine expenditures for cost savings and efficiencies – share best practices with colleagues not only within assigned region but more broadly within Pennrose • Ensure all site staff are on-boarded effectively, trained, motivated and equipped to be successful stewards of the properties • Work orders, preventive maintenance, apartment turns and the leasing of vacant apartment units-– all to be done within company policy time frames at all locations • Make certain that site staff process re-certifications, build / manage credible waiting lists for each unit type – anticipate issues impacting occupancy and financial performance – meet deadlines and work proactively • Own all aspects related to your portfolio of properties recognizing that this a 24-hour daily operation where RPM leadership / engagement is absolutely essential continuously • Teach staff about customer service, professionalism, safe work practices, effective property inspections, vendor management and the optimum use of technology / Mobile Maintenance/Yardi and Fair Housing, and the Pennrose Risk Management initiatives • Ensure properties are prepared to excel at all property inspections, including agency and REAC without the need for surges in staff and spending, i.e. have properties inspection ready at all times • Complete those insurance administration tasks necessary to successfully conclude insurance claims • Serve as a role model, mentor, coach and trusted resource to field staff and residents • Ensure that Supportive Services programs are successful and meet site-specific obligations • Support the Pennrose Academy efforts to heighten the technical expertise of staff
Required Education & Experience:
• High School Diploma required / College degree preferred / CPM a plus • Seven years of increasing property management responsibility to include all aspects of a multi-site operation. • Knowledge of both affordable housing and market rate housing • Technology literacy and solid understanding of operating software • Industry training credentials which authenticate understanding of rental housing programs • Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties)
For more information, please visit our website at www.pennrose.com
Pennrose is an Equal Opportunity Employer EOE M/F/D/V
Since 1971, we have been working to improve the lives of working families by creating safe, secure housing communities where residents can build fulfilling lives.We recognize that our legacy will be not only the buildings we develop, but also the neighborhoods they improve, the residents who call them home, and the employees who demonstrate the Pennrose core values to support our mission.Pennrose has achieved a national reputation of excellence for real estate development and multifamily property management.