Job Summary The Property Manager provides leadership, innovation, and vision in the management of residential facilities (multi-site supportive and affordable housing) within an assigned neighborhood. This includes supervision of staff, financial management, and property management. In conjunction with the Residential Program Managers, the Property Manager will ensure that the properties within their portfolio are properly maintained, fully occupied with high levels of rent collection while providing the residents and staff with a clean and safe environment in which to live and work. The Property Manager will directly oversee maintenance technicians, receptionists, assistant property managers, and internal and contracted custodial staff as applicable.
Essential Duties and Responsibilities
Responsible for the day-to-day operations of the Property.
At sites where Residents are responsible for cleaning, work with Residential PM and Residents to ensure Project HOME cleaning standards are maintained.
Prepare weekly, monthly, quarterly and annual reports as required.
Maintain knowledge of governing HUD requirements, regulations, forms, and procedures for effective facility management. Complies with Fair Housing Laws according to building type. Ensures buildings are managed in accordance with all regulatory requirements.
Attend weekly meeting with Program Manager to discuss resident and building issues.
Schedule and complete move-out inspections and related paperwork to determine any charges that need to be assessed to the vacating resident and process move-out paperwork.
Manage operating goals and objectives as related to the duties and responsibilities of this role.
Manage resident selection procedures to ensure adherence to Affirmative Fair Housing Marketing Plan and Resident Selection Criteria, as well as all targeting occupancy requirements.
Management of entire leasing and annual/interim recertification process
Assist residents as needed with obtaining third party verifications
Review pertinent documentation related to funding regulations and ensures documentation and reporting are submitted to Compliance Specialist during audits
Ensure that the property lease files are properly maintained and kept up to date in accordance with PH policy.
Manage eviction process.
Demonstrate ability to understand financial goals, operate asset in accordance with PH Policies & Procedures Manual.
Ensure that A/P purchase orders and invoices and credit card/petty cash reconciliations are submitted timely and accurately.
Ensure that all late fees are posted properly and all tenant charges are collected and deposited in a timely manner.
Review monthly budget-to-actual reports and provide explanations of variance.
Participate in annual budget review.
Ensure property is well maintained and preventive maintenance plan is completed.
Review open work orders and provide direction to maintenance staff.
Ensure supply inventory is properly maintained at the site, including but not limited to monthly coordination with Maintenance to order supplies as needed to complete make readies and routine work orders.
Schedule all turnover functions, and check completed work orders to make sure the work is completed in a satisfactory manner. Follow-up with vendors as needed.
Complete daily/weekly property inspections to identify building issues.
Coordinate contract and bid process when required.
High School Diploma or GED and 7 years’ experience in affordable housing property management; or an Associate’s Degree and 5 years’ experience; or Bachelor’s Degree and 3 years’ experience.
A minimum of 3 years of supervisory experience
Prior experience managing budgets
Experience with property management software
Strong skills in MS Office suite, e.g. Word, Excel
Excellent verbal and written communication skills
The ability to successfully manage multiple properties simultaneously
Ability to build relationships internally and externally
Valid driver’s license and own vehicle
LIHTC or Advanced Housing Certification
Prior work experience with HUD and/or PHFA properties & regulations
3 years Yardi experience
Internal Number: 240
About Project HOME
Project HOME is a Philadelphia non-profit organization empowering individuals to break the cycle of poverty and homelessness through affordable housing, employment, health care, and education.