Under the Director of the Executive Director, the Regional Property Manager (RPM) oversees the day-to-day operations of the TGHA Managed Real Estate Portfolio by implementing policies, procedures and practices to enable each property to meet budgeted financial goals and achieve operational performance objectives. This portfolio is comprised of properties financed with diverse funding streams including federal low-income housing tax credit program, Project Based Section 8, and other affordable income restricted/low-income housing financing. RPM provides direction and leadership to a growing team of community management teams.
All activities must support The Greenville Housing Authority’s (“TGHA” or “Authority”) mission, strategic goals, and objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.
Provides overall direction and supervision of day-to-day property management with oversight responsibility for management of all properties within TGHA’s Managed Real Estate Portfolio.
Directly supervises all Property Managers, hires, trains, and provides ongoing support to Property Managers; provides ongoing feedback on performance and completes written performance evaluations for all Property Managers; develops performance improvement plans as needed.
Directly responsible for initial lease up of all new properties; serves as On-Site Property Manager and performs all Property Management functions through property stabilization; develops and implements succession plan post-stabilization.
Serves as liaison with all lenders, investors and partners of TGHA managed properties; prepares, analyzes and distributes monthly owner reports; uploads all data to lender and investor reporting systems.
Ensures timely and accurate reporting including vacancy and budget variances, staffing needs, upcoming inspections and others, as needed.
Regularly visits site offices, inspects field operations and reviews periodic reports from community managers to determine progress of occupancy and maintenance projects.
Monitors and ensures adherence to all policies and procedures related to compliance with the Landlord Tenant Act, Section 8, Fair Housing practices, LIHTC, and funding sources such as Housing and Urban Development (HUD); works closely with Internal and External Compliance Teams to ensure compliance issues are addressed in a timely manner.
Responsible for resolving resident relation issues and escalated complaints from residents.
Inspects properties to ensure the highest standards are maintained; evaluates maintenance, grounds, and housekeeping operations in areas of efficiency. Conducts periodic inspection of vacant apartments for market-ready condition.
Assists in or develops corrective programs for properties, when needed.
Supervises and coordinates preparation of annual operating and capital budgets; monitors and makes recommendations on budget performance and prepares monthly or quarterly summary report of same.
Trains and ensures Property Management Teams are utilizing software systems efficiently.
Provides oversight to third-party management companies of TGHA controlled or owned properties; serves as single point of contact, monitors and enforces all provisions of property management agreements and other applicable regulatory agreements.
Completes other related duties as assigned.
Minimum of 7 years’ experience in the Property Management field with at least 3 years supervisory experience; extensive LIHTC experience including previous place in service compliance for new properties under the South Carolina State Housing Finance and Development Authority; and working knowledge of federal housing subsidy programs.
Some positions may require possession of a valid driver’s license and the ability to be insurable under the Authority’s automobile insurance plan at the standard rate.
About The Greenville Housing Authority
The Housing Authority of the City of Greenville, SC (also known as TGHA) owns and/or manages a real estate portfolio of four traditional Public Housing communities with 254 units (currently in the process of a portfolio Rental Assistance Demonstration Conversion); five Mixed Finance/LIHTC communities consisting of a total of 472 units; and five Tax Credit only community of 286 units. The Mixed Finance communities include Public Housing, Project Based Section 8 assisted units, and Tax Credit units. In addition to these multi-family rental communities, TGHA administers 2,780 tenant-based vouchers; a homeownership program; and a rental assistance program for homeless veterans. TGHA also administers a multitude of resident support and service programs under various HUD and non-HUD grants.