This position is responsible for communication and coordination with tenants, vendors and building staff on site on a wide range of building issues; administrative functions relating to the daily operation of the property; and, administrative and project support to the Property Manager and Assistant Property Manager.
Essential Duties & Responsibilities
Anticipate and respond to customer needs demonstrating professionalism, courtesy, and sensitivity in all contacts. Answer telephones professionally and promptly and refer callers appropriately.
Receive, track, prepare and/or process purchase orders, work orders, service agreements, and vendor invoices, prior to all invoices being received.
Prepare Tenant Service Requests (TSR’s) and input into the tenant service request system.
Process accounts receivable including the timely application of cash and credits on a daily basis in an accurate and timely manner.
Coordinate tenant events and prepare correspondence to tenants and vendors as directed by General Manager, Property Manager or Assistant Property Manager.
Maintain current, accurate and complete tenant and vendor certificates of insurance through BCS tracking system.
Open, date stamp, and appropriately distribute all incoming mail from all sources. Schedule and coordinate General Manager’s or Property Manager’s agendas.
Essential Skills and Qualifications
Minimum two years of administrative experience in a professional business environment.
Working knowledge of general office procedures and customer services principles.
High School Diploma or general education degree (GED).
Experience with accounts payable and accounts receivable.
Experience with Yardi desirable.
Property management experience desirable.
Internal Number: 906
About Shorenstein Realty Services, L.P.
Shorenstein is a fully integrated real estate investment company, bringing entrepreneurial vision to office and mixed-use properties in dynamic markets across the United States. Using creative strategies and savvy investment discipline, we transform environments to create distinctive, high-quality tenant experiences.
Shorenstein is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), status as a protected veteran, disability, genetic information, or any other statuses protected by law.Shorenstein will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.