The Regional Manager is responsible to the Vice President of Operations and Regional Vice President for the implementation of the goals of the properties in their portfolio. The Regional Manager shall achieve this objective through the implementation of annual budgets and maintenance improvement programs.
Essential Duties and Responsibilities:
This is a description of the major responsibilities of this position. These job duties are subject to change according to department requirements. This is a summary and is not meant to include all activities that may be required to successfully perform in this job.
Apprises the Vice President of Operations of any significant problems.
Provides explanations of financial reports to the Vice President of Operations and Owners.
Responsible for agency inquires and issues through the Vice President of Operations or Regional Vice President.
Develops business plans and marketing strategies of portfolio properties in coordination with Vice President of Operations.
Responsible for financial and physical integrity of assigned portfolio properties.
Prepares community operating budgets to include determination of the need for rent increase and subsequent requests for justified rent increases as market/agency allows in coordination with Vice President.
Coordinates major rehabilitation/maintenance plans with the appropriate Vice President(s).
Coordinates capital expenditure plan with appropriate Vice President(s).
Complies with applicable government regulations.
Selects, trains, supervises and motivates Area Managers and/or Managers.
Establishes performance goals for assigned portfolio.
Coordinates selection of Area Mangers with Vice President. Evaluates Area Managers and coordinates pay matters with Vice President.
Conducts monthly on-site meetings with Area Managers.
Visits portfolio properties, at least or as needed, quarterly, no less than quarterly.
Directs/assists Area Managers/Managers in the organization and operation of sites and staffs to achieve positive results.
Retain final authority in selection of Community Managers after recommendations by Area Managers (if applicable).
Assures adequate administrative/maintenance support is provided at sites for daily operations.
Review budgets to determine necessary corrections.
Ensures site personnel are complying with company policies and procedures.
Assures adequate legal assistance is available to sites.
Oversees income collection and expense management for sites.
Reviews monthly financial statements.
Approves all invoices over $200.00 and those for utilities, personnel and reserve eligible items.
Final authority for lease termination.
Conduct thorough property inspections at least 3 times per year using approved format.
The Regional Manager is accountable to the Vice President of Operations, Regional Vice President and applicable government agencies for overall management operations of all assigned portfolio properties. The Regional Manager will have contact with the public conducting relationships in a manner that will enhance the overall marketing effort of the company. The Regional Manager will be called upon from time to time to participate with local community organizations and projects.
Work is generally conducted in an office environment with some outdoor activity being required. Traveling required; either local driving, interstate traveling, and/or flying. Some light lifting required and may be required to walk up stairs.
Competitive salary and bonuses
Company-paid benefits: life insurance and LTD
Company-subsidized health benefits
Employee Assistance Program
401(k) matching contribution
Fifteen (15) days Paid Time Off (PTO) in the first year
Ten (10) paid holidays
Tuition reimbursement programs and annual scholarship program
Must have good leadership skills, communication skills, and decision making abilities.
Ability to train and motivate staff. Onsite and field experience a plus.
College graduate or minimum work experience of 10 years.
Minimum - 5 years Property Management experience.
Minimum - 5 years supervising 10 or more subordinates.
Minimum - 5 years Tax Credit experience.
LIHTC, HUD, SAIL and HOME experience strongly preferred.
Experience managing multiple sites preferred.
CAM or CPM designation desired.
Ability to travel independently, even on short notice.
Royal American Management (RAM) offers full-scope management services for all types of conventional and affordable multifamily and single-family housing rental communities throughout the Southeast and Colorado. Clients include housing authorities and other government entities; Non-profit groups; private developers both large and small; cooperatives; receiverships; and real estate investment companies/ syndicators. Over 50 years of superlative standard of excellence and unmatched experience in operating diverse property portfolios have made Royal American Management one of the most sought-after real estate management companies in the industry. A culture of integrity, compassion and commitment has inspired the trust and loyalty of residents, clients and employees and helped forge long-term relationships that enrich the lives of the people living in RAM communities.