Fairstead is a purpose driven, national real estate developer. We believe an organization united in worthy goals can improve individual lives, reshape communities, and spark societal change. We are committed to creative positive social, economic and environmental change in the lives of our residents and the communities we service and use these values to guide every decision we make. Our property management team specializes in improving and maintaining Fairstead communities through strengthening relationships with residents that foster a safe, healthy, high quality living experience. Our property Management team engages with its residents and neighborhoods to preserve each community’s unique identity and culture while maintaining its consistent, innovative, best practice approach.
Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Property Manager to join our team. In this role, the Property Manager will be tasked with overseeing plans and managing the day-to-day operations of their assigned property. The Property Manager is responsible for managing all on-site compliance activities and for the overall performance of the portfolio which includes direct oversight of the marketing program and financial performance.
Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA) and Fair Credit Reporting Act.
Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
Develops responses to regulatory agencies in coordination with the Compliance Department.
Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements.
Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.
Documents lease violations and coordinate evictions.
Property Management and Resident Relations
Maintain full knowledge of the community
Assisting tenants with requests, questions, problems, and complaints
Monitors tenant and complex wide arrears and litigation cases
Alerting staff of move ins, move outs, any emergencies
Provide excellent customer services and display courteous and professional attitude towards all residents and visitors
Prepare monthly financial cover sheet
Attend monthly financial catch-up meeting and monitor budgets
Attend monthly arrears meeting
Direct collection of monthly rents and late fees, process applications and pursue delinquencies through legal action and eviction. Monitor bad debt write-off
Supervises, directs, and monitors the preventive, routine and emergency maintenance/repairs and is compliant with all regulations
Coordinates vendor bids and contractor quotes
Conducts and documents unit inspections
Conduct bi-annual walk throughs with Building Superintendent
Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed.
Attend weekly construction meeting
Provide and obtain updates on various ongoing construction projects/unit renovations
Work with construction team on avoiding violations, inspections, necessary access
Documents lease violations and coordinate evictions
Staff hiring and development
Interview and hire all property employees
Partner with the Regional Manager, VP of Operations and People Team to develop and maintain solid employee retention practices
Complete all company required training and ensure all site team members complete required training as well
Host weekly team and individual meetings, establishing realistic goals and measures of accountability
Performs other related duties as required
To perform the job successfully, the following skills and/or experience is required to qualify for the position.
Three (3) years management experience in Affordable Housing, including supervising a team
Bachelor's degree preferred.
TCS or COS certification.
Yardi experience preferred.
Proficient in Microsoft Office Suite.
Who you are and what you bring to the table:
Flexible, outgoing, authentic and confident personality
Ability to thrive in an informal, yet fast-paced environment
Promoting opportunities in the company and assist in building the team.
Able to effectively communicate with a range of people and personalities.
Demonstrated ability to build relationships with staff members and the community.
Ability to multi-task and meet tight deadlines.
Takes a proactive approach to anticipating and preventing problems. When a problem occurs, define those problems, investigate obstacles, gather relevant information, decide whether solving the problem should be a group decision, generate and analyze alternate solutions and arrive at a workable solution.
Prioritizes tasks and manages time to ensure that deadlines are met. Achieves results within established timelines. Recognizes opportunities and initiates actions to capitalize on them. Looks for new and productive ways to make an impact.
Fairstead is a vertically integrated real estate company specializing in affordable and mixed-income housing. Since 2014, Fairstead has acquired and/or developed more than $7.8 Billion of multifamily property across the country, and today owns a portfolio of 24,000 apartments in 28 states. The company’s comprehensive platform provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design and construction, energy and sustainability, property management and social services.
Fairstead’s primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design, construction, energy, sustainability, property management and social services. With a long-term commitment to its residents, communities, and partners, the Fairstead team stands out by:
•Listening to and understanding the needs of its residents, comm...unities, partners, and stakeholders alike
•Developing and preserving high quality affordable housing in an innovative and sustainable fashion
•Creating a positive social and environmental impact within the properties and communities it serves
Fairstead’s Core Values