Administration, Asset/Property Management: Multifamily, Marketing and Leasing
Be a part of the Trinity Team and Find Your Way, Find Your Home®. Work to create a thriving and captivating living experience for renters across the nation with Trinity Property Consultants. We are currently seeking personalities with a commitment to excellence and a can-do attitude to join our team. Advance your career opportunities in the ever-growing multi-family industry with an organization that is committed to exceptional customer service and guided by our values.
This position will cover two properties in Milwaukee, including Cambridge Manor.
Providing superior customer service
Assist in complete market surveys
Show, lease and move in prospective community members
Update unit availability daily
Process rental applications
Process maintenance request
Receive collections in accordance with Trinity’s standards
Clerical and phone support
Maintain all community members files, ensuring completeness and accuracy of all file documentation
Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed, all apartments are inspected to ensure all apartments are move-in ready to Trinity’s standards
Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the community manager
Conduct community member’s move-out unit walks
Additional tasks or duties assigned by Community Manager
The employee will be regularly required to sit; stand; walk; reach using feet, legs, back, arms and hands; talk and hear. The employee may occasionally be required to climb. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.
This position is a full time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events.
Skills include an excellent ability to address the needs of community members, prospects and vendors. Other essential skills include, but are not limited to:
Handle high stress situations effectively
Exhibit strong leadership skills
Excellent communication skills
Superior collection skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Strong sales background
Knowledge of state law as it relates to fair housing
Intermediate computer and Internet knowledge
Intermediate knowledge of MS Word, Excel and Outlook
Prefer knowledge of the following software programs: Yardi, Voyager, PopCard, Entrata, Resident Check
Learning and Development:
Maintain a commitment to ongoing professional development and career growth through our Companies continuing education programs
High school education or equivalent is required
Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions
Minimum of one year as a leasing consultant in the Multi-Family Industry or a related field
One year of experience in a service industry is preferred
We’ve Got You Covered!
Medical, Vision, & 125 Plan
We cover 100% of the monthly premium costs for medical and vision and offer a 125-plan option for dental and dependent medical premiums.
Prepare for retirement and ramp up your 401(k) savings with a 2% employer match.
Group Life, Long-Term, and Short-Term Disability Insurance
We provide up to $25,000 of coverage if the unimaginable occurs.
Paid Holidays & Vacation
Enjoy 10 paid holidays and accrue anywhere from 2 – 4 weeks of paid vacation as you accumulate years of service. (available after 90 days of employment, full-time employees)
2 weeks of accrued paid vacation annually in the first 2 years of service
3 weeks of accrued paid vacation annually after 2 years of service
4 weeks of accrued paid vacation annually after 6+ years of service
Not feeling well? We provide you with 48 hours of sick pay each year.
Great Talent Knows Great Talent - Bonuses provided for hires made through employee referrals
If you need a day off to volunteer in your community, we’ll provide you with the support you need.
Discounts & Scholarships
Save with group purchasing discounts on computers and appliances, housing discounts, and exclusive scholarship opportunities!
Additional Perks Include…..
Employee Assistant Program (EAP)
Health Advocate and Travel Assistance Program
Emergency On-Call Policy for Facilities Team Members
Bereavement Pay if dealing with an unfortunate death in the family
Competitive Bonus & Commission Structures
Extensive Professional Development Training and Reimbursement Program
Opportunities for Advancement
See more at: https://www.trinity-pm.com/join-our-team
Additional Salary Information: Commission and renewal bonuses
About Trinity Property Consultants
Since 1999, we’ve been shaping community environments and refining living spaces with one thing in mind—your satisfaction. That’s why our three brands, Social Student Spaces, ReNew Apartment Communities and Arrive Luxury Communities, address every stage of life. Because you have your own set of expectations, and our job is to meet every one. We also have resident programs that highlight a level of commitment and care you just don’t find every day. Through RENTsparency, SmartHom by Trinity, Green Team and Together, we make sure transparency, customer service, and technology are always front and center. Be a part of the Trinity Team and Find Your Way, Find Your Home®. Work to create a thriving and captivating living experience for renters across the nation with Trinity Property Consultants. We are currently seeking personalities with a commitment to excellence and a can-do attitude to join our team. Advance your career opportunities in the ever-growing multi-family industry with an organization that is committed to exceptional customer service and guided by our values.