The formal job description, which follows after this cover letter, varies little from any others where the G.M. works for an association of condominium owners. The duties and responsibilities are much broader than a job description for an on-site manager who works for a property management company.
Our Board of Directors is seeking an experienced General Manager who enjoys putting on his or her “jack of all trades” hat when coming to work every day. As General Manager, your responsibilities are broad but your authority in executing your job is substantial. The G.M. reports to the Board but the Board’s wish is to find someone willing to work independently within the wide borders of his or her authority. Possessing the ability to write well is among several strengths required to work independently.
We are looking to hire a G.M. who has the background, knowledge and initiative to perform the Personnel Management part of the job. This is just as important to the proper functioning of the building as is keeping the lights on. A well managed and trained front desk team and maintenance team lightens the workload for any G.M.
Sourcing vendors for projects and evaluating contract proposals for presentation to the Board is a critical responsibility of the G.M’s. He or she might not understand every technical aspect of every project or proposal but should have the initiative to educate oneself before passing information on to the Board. The Board looks to the G.M. for technical and fiscal guidance.
We are looking to hire someone who doesn’t consider attending building committee and finance committee meetings as extra work. The more familiar one is with the building’s infrastructure and finances, the easier it is to take part in the annual budgeting process and other attendant duties.
We have a very diverse group of co-owners and renters in our building. We want someone who is comfortable dealing with problems and problem residents; who promptly responds and follows up in an effort to prevent any situations from getting worse.
In closing, our building is beautiful, our residents are friendly and we, the Board members are informal, non-intimidating, and willing to help him or her succeed in the job and enjoy performing it.
Having read the cover letter, please see our job description, below.
7 - 10 years’ experience managing a Large High-rise condominium
7 - 10 years’ experience in condominium financial management, including budgeting, accounts payable/receivable and contract management
Current property management credentials (CMCA, AMS and/or PCAM)
Excellent written and oral communication skills
Computer literate (i.e., Office 365, Excel)
AREAS OF RESPONSIBILITY:
Reviewing monthly financial statements to: monitor Operating expenses; flag unusual expense overages; aid in annual budgeting purposes; analyze results of yearly audit
Timely submission of invoices to management company; bi-weekly payroll processing; preparation of resale packages;
Manage and supervise Front Desk staff in their performance of daily work tasks
Ensure staff is trained in using and updating community-wide communication vehicles; via building website, newsletter, mobile app, public postings and posted flyers
Oversee Chief Engineer in his management of maintenance staff and completion of work tasks
Hire and terminate employees; ensure their familiarization with both the Employee Handbook and Association policies
Conduct annual personnel reviews of all staff
Responsible for sourcing vendors and contractors for both the daily operation of the building and for special capital improvement projects; reviewing proposals; presenting to Board for decisions; signing contracts; supervising work on capital projects; final walk-throughs and payments
MANAGEMENT OF REAL PROPERTY/INFRASTRUCTURE
Ensure required yearly inspections and needed repairs occur in a timely manner; be available non-work hours for emergencies
Oversee the scheduling and completion of preventative maintenance projects for the property by Engineering/Maintenance staff
Periodically review completion time for in-unit work orders and invoicing of residents
Conduct frequent walkthroughs of property noting needed maintenance or repairs
SUPPORT TO BOARD, CO-OWNERS AND RESIDENTS
Keep informed of changes in VA Condominium Act or other legislation impacting the community
Provide recommendations to the Board for capital replacements and emergency or unanticipated expenditures
Attend monthly Board meetings; Finance Committee meetings; Annual Co-Owners’ meeting; and other committee meetings and working sessions as required
Maintain regular communication with Association Board regarding: changes in building operations; personnel changes/problems; unresolved resident/owner complaints; regulatory or compliance issues impacting community operation, safety, or property value
Provide immediate follow-up to resident’s emergency requests, with action plan
$95,000 to $105,000 Depending on Experience
Medical, Dental, Life Insurance - 100% Employer Paid
Generous Vacation, Sick days and Holiday leave time
Optional Retirement Plan with matching employer contributions
Expenses paid for professional development courses, seminars, etc.